B7006983 B7006983

Explanation

An invalid RIO, HSL or 12X configuration was detected

Response

Work with the FRU list in the serviceable event view if there is one, otherwise use the FRU list documented here to determine the parts to exchange. The four rightmost characters of word 4 in the reference code represent the Program Return Code (PRC), which describes the problem detected. The four leftmost digits of word 7 represent the loop number in hexadecimal format. Convert the loop number to decimal format before comparing it to loop numbers shown in serviceable event views and service tools. To determine the problem, find the PRC in the list below. Note: The FRU description in the serviceable event view may already contain a message that identifies the problem.
  • xxxx 0000 indicates bus numbers were not assigned. Contact your next level of support.
  • xxxx 0008 indicates the system serial number is not set. Set the serial number on the system unit. If the problem persists contact your next level of support.
  • xxxx 029A indicates an unsupported I/O tower hardware level. Upgrade the tower hardware to a supported level.
  • xxxx 3201 indicates there are HSL OptiConnect clustered systems on both RIO or HSL loops on the same adapter. You will need to ensure that only one RIO or HSL loop per adapter is used for HSL OptiConnect.
  • xxxx 3211 indicates two or more HSL adapters are connected to each other on the same system unit. This is not a supported configuration. Re-cable the system so that it has a supported configuration.
  • xxxx 3212 indicates the HSL adapter hardware level does not support HSL OptiConnect. Upgrade your HSL adapter hardware to a supported level for HSL OptiConnect.
  • xxxx 3213 indicates that the switchable tower configuration is not valid. Re-cable your HSL OptiConnect so that it has a supported configuration.
  • xxxx 3217 indicates there is a model 5791, 5792, or 5794 IO drawer on a loop with clustered systems. This is not a supported configuration.
  • xxxx 3218 indicates a concurrent tower add is not allowed due to an incomplete loop. Look for and resolve errors on the loop.
  • xxxx 3219 indicates the 12X cable port connections to the backplane or riser card of the I/O drawer have been reversed. Return the cables to their previous port connections.
This ends the procedure.

Problem determination

No action is required.

Failing Item