B70069F3 B70069F3

Explanation

12X controller recovery failure

Response

The 12X controller failed. Exhaustive attempts to recover the controller failed. All connections on this loop will be in a failed state. If there are errors logged against I/O Adapters on this loops, do not replace any I/O Adapter hardware. This SRC is the root cause. Collect the loop configuration of the system. The four leftmost digits of SRC word 7 represent the loop number in hexadecimal format. Convert the loop number to decimal format. Using the HMC, locate and record the decimal loop number's information in the Hardware Topology screen. Work with your service provider to collect error logs. Then work with the FRU list in the Serviceable Event View if there is one, otherwise, use the FRU list documented here to determine the parts to exchange.

Problem determination

No action is required.

Failing Item