Exchange the CEC enclosure vital product data (VPD) card

Before you begin

Icon for electrostatic discharge wrist strap Use approved ESD procedures to prevent damage.

Attention:

This procedure is not a stand-alone procedure. Customer disruption and damage to the hardware might occur when microcode and power boundaries are not in the proper conditions for this service action.
If a serviceable event FRU repair directed you to this procedure, the microcode and power boundaries are already set.
If a serviceable event FRU repair did not direct you to this procedure, see MAP1230 Replace a FRU without using a serviceable event.

Notes:

All the cables and FRUs to be removed must be uniquely identified so they can be reinstalled correctly.
If an installed earthquake resistance kit prevents you from accessing this FRU, refer to MAP1600.

Remove the CEC enclosure VPD card

Procedure

Use a replacement part with a valid DS8000® part number to ensure it has the proper firmware, VPD, and/or configuration to ensure it is compatible with the DS8000 service procedures. Attempting to use a generic POWER7® server FRU might fail and require next level of support to recover.
All parts being removed must be marked or identified so they can be installed into their original locations.
Note: Failure to do this can extend the service duration and may require next level of support assistance.
Move the management console laptop from the service position to the DC-UPS service position , as shown in Figure 1. Refer to Management console service positions (Model 961).
Figure 1. Alternate service position
Push the now empty management console tray fully into the rack. See Figure 1. This allows access to the top and rear of the CEC enclosure.
Use the CEC enclosure front and rear blue identify LEDs to determine the CEC enclosure to be repaired. Both blue LEDs should be solidly lit.
- CEC control panel blue identify LED , as shown in Figure 2
- CEC enclosure rear blue identify LED , as shown in Figure 3
Note: If both the front and rear CEC enclosure identify LEDs are not lit, use the location code listed in the serviceable event FRU list. See MAP1245 Finding FRUs by using location codes.

Figure 2. CEC enclosure control panel assembly (Model 961)

Figure 3. CEC enclosure rear LED indicators
Verify the CEC enclosure is in the power-off state. See Figure 4.
1. At the rear of the CEC enclosure, view both CEC enclosure power supply DC GOOD LEDs.
2. Are both DC GOOD (output) LEDs blinking?
  - Yes, continue with the next step.
  - No, do not continue with this FRU replacement. Go to MAP4841 CEC enclosure fails to power off during service processor repair (Models 961, 98x).
Figure 4. CEC enclosure power supply LEDs (Model 961)
Disconnect the power cables (E1-J1 and E2-J1) from the CEC with the DC Good LEDs blinking. See Figure 5.
Note: The CEC enclosure power supply LEDs continue to blink for up to 20 seconds while internal power is discharged.
1. Each power cable is looped once around the CEC enclosure power supply handle and secured with a cable tie.
2. Remove the cable tie, unplug the cable and unwrap it from the handle.
Figure 5. Location codes for the CEC enclosure (rear view) (Model 961)
Observe the CEC enclosure control panel green power present icon . See Figure 6.
- If it is off, go to the next step.
- If it is slow blinking, the CEC enclosure is still in the power-off state. DO NOT CONTINUE. Ensure that you have unplugged the power cables.
Figure 6. CEC enclosure control panel
At the front of the CEC enclosure, remove the two screws (if present) that secure the CEC enclosure to the rack. See Figure 7.
Figure 7. Preparing the CEC enclosure for service position
Pull the CEC enclosure fully out to the service position.
1. Hold the CEC enclosure release latches down on both the left and right sides, and pull the CEC enclosure full out. See Figure 8.
2. Ensure both slide rails both latch in the full out position.
Figure 8. Pulling the CEC enclosure out to the service position
Remove the CEC enclosure service access cover. See Figure 9.
1. Loosen the two thumbscrews located at the back of the cover.
2. Slide the cover toward the back of the CEC enclosure. When the front of the service access cover has cleared the upper frame ledge, lift the cover up and off the CEC enclosure.
Figure 9. Removing the service access cover
Remove the VPD card. See Figure 10. Press on the handle to unlock the VPD card from its slot on the system backplane and pull it up out of its slot.
Figure 10. Removing the VPD card

Install the CEC enclosure VPD card

Procedure

Install the VPD card. See Figure 10.
Install the service access cover. See Figure 9.
1. Place the service access cover on top of the system, about 25 mm (1 in.) from the upper chassis ledge.
2. Hold the service access cover against the system unit and slide it toward the front of the system. The tabs of the service access cover slide beneath the upper chassis ledge.
3. Align the two thumbscrews located on the back of the service access cover with the two holes on the back of the system chassis.
4. Tighten the thumbscrews to secure the service access cover.
Push the CEC enclosure fully into the rack until it latches in place.
If the CEC enclosure was held in place with screws, install them now.
Connect the power cables (E1-J1, E2-J1) to both CEC enclosure power supplies. See Figure 11.
Note: The power supply DC Good green LED should blink. See Figure 4.
1. Loop the power cable around the power supply handle and connect it.
2. Secure the cable with the cable tie.
Is the DC Good green LED blinking on one or both power supplies?
- Yes, go to the next step.
- No, ensure the power cables are properly connected. If no cable problem is found, call the next level of support.
Figure 11. CEC enclosure power supply cable loops
Wait up to 5 minutes for the CEC enclosure control panel green power present LED [B] to slow blink, as shown in Figure 2.
Note: This ensures the CEC enclosure is in the power-off state.

Is the green LED blinking?
- Yes, go to the next step.
- No, ensure the CEC enclosure power supplies are fully seated. The possible failing FRUs are the CEC enclosure system backplane, I2C interface card and cables, and control panel. You can also call the next level of support.
Return the management console laptop to the standard service position on the slide-out tray. See Figure 1.
1. Slide the empty management console tray out to the service position.
2. Move the laptop assembly from the DC-UPS service position to the standard service position . Carefully route the cable bundle.
3. Push the DC-UPS service position rails fully in.
Change the CEC enclosure (server) state to Standby:
1. From the navigation area, click Storage Facility Management > storage facility > Server View .
2. From the right work area, select the appropriate CEC enclosure.
3. From the bottom Task area, click Service Utilities > Storage System Power Control .
4. The System Power Control window opens. Click Power On System to Standby.
Was the Power On to Standby operation successful?
- Yes, go to next step.
- No, retry the power-on operation one time. If it is still not successful, contact your next level of support.
Observe the status of the server. Wait for the server state to be in Standby state, and then go to the next step.
Note: One or more Capacity on Demand (CoD) message screens might display. Click OK for each one.
Launch the Advanced System Management (ASM) menu for the failing CEC enclosure:
1. From the navigation area, click Storage Facility Management > storage facility > Server View > server.
2. From the bottom Task area, click Operations > Launch Advanced System Management (ASM).
3. On the launch ASM interface confirmation, click OK.
4. The management console Web browser is launched, and the ASM login panel is displayed.
Log in as admin with a password of admin2107. If the login fails, log in as admin with a password of admin210.
Notes:
1. If you are logged in and not active for 15 minutes, your session expires.
2. After five invalid login attempts, your user account is locked out for five minutes, but none of the other accounts are affected.
Display the CoD order Information.
1. Expand all menus.
2. Select On Demand Utilities > CoD Order Information.
Record the CoD Order Information fields displayed:
- System type:
- System serial number:
- Card type:
- Card serial number:
- Card ID:
Contact your next level of support:
1. Provide next level the CoD order information from the previous step.
2. Next level of support or development will provide one activation key for processors.
3. Write down the activation key accurately. The ASM process in the next step prompts you to enter the key.
Enter the CoD key into ASM.
1. Expand all menus.
2. Select On Demand Utilities > CoD Activation.
3. Enter the key and then click Continue.
Close the ASM window.
Wait 5 minutes to allow the CoD activation to complete, then continue by changing the CEC enclosure (server) state to Power Off.
1. From the navigation area, click Storage Facility Management > storage facility > Server View.
2. From the right work area, select the appropriate CEC enclosure.
3. From the bottom Task area, click Service Utilities > Storage System Power Control.
4. The System Power Control window opens. Click Power Off System.
Was the Power Off operation successful?
- Yes, go to next step.
- No, retry the power off operation until it is successful, or contact the next level of support.
Observe the status of the server. Wait for the server to be in the Power Off state, and then go to the next step.
Close the power control menu window.
Ensure that the CEC enclosure is in the power-off state before you continue. At the CEC enclosure control panel, wait for the green Power Present icon, beneath the Power button to slow blink, and then continue at the next step.
Exit this service information center parts exchange procedure and return to the procedure that sent you here.